Patients who take regular medications should see these listed on their repeat prescription. These are normally issued on a standard 28‑day rolling cycle.

Requesting Your Repeat Prescription

Please request your repeat prescription around 5 days before you will run out. This allows time for a GP to sign the prescription and for it to be sent electronically to your pharmacy for processing and collection.

We understand that prescriptions may occasionally need to be requested earlier, for example around bank holidays. We will accommodate this where appropriate.

Please note that your prescription should be sent to your chosen pharmacy (or your token be ready for collection) within 2 FULL working days of you ordering it; unless there is a problem, in which case we may contact you to clarify your requirements.

Medication Reviews

Patients on repeat prescriptions usually have a medication review once a year. This may involve an appointment, but often the GP or practice pharmacist can complete the review remotely.

As long as your medications are still required and all monitoring checks are up to date, your repeat prescriptions will then be re‑authorised for another 6–12 months.

Keeping Your Prescription Up to Date

We ask patients to check that:

• Your prescription only includes medications you are still taking.

• Each medication item has the same number of tablets/days supplied, so they can all be requested together each month.

• Most prescriptions provide 28 days’ supply, though 56 days may be appropriate in some circumstances.

If you notice any discrepancies—such as items you no longer take or incorrect quantities—please contact the surgery so we can review and correct this.

 The Medicine Order Line is a way for patients to order repeat prescriptions over the telephone OR via an online form

No need for you to contact the surgery for your repeat medication.

It gives patients responsibility for their own medication, it reduces medicines waste and improves patient safety.

Due to staffing capacity the MOL service is implementing its business continuity plan which includes a temporary reduction in telephone operating hours and will be available 8am til 2pm

Monday to Friday (excluding Bank Holidays).

  01246 588 860 OR 0115 855 0260

OR

CLICK the Ordering Form image to the right

to make an online request

 For more information please click HERE

This practice is set up for the electronic prescription service.

Most of our prescriptions are sent directly to a pharmacy which helps save NHS funds, your time and GP time.

You need to nominate a pharmacy and can go there to collect your medication without needing to visit the surgery!

If you do not wish to nominate a pharmacy, you will need to come to the surgery to pick up a paper “token” to take to your choice of pharmacy to dispense.

Electronic prescribing is a more reliable, secure and confidential NHS service. Unlike paper prescriptions, electronic prescriptions can't get lost between the doctor and the pharmacy and can be easily tracked.

It’s easy and you do NOT need a computer to use this service!

When you are discharged from hospital you should normally receive 7 days’ supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post to us before your supply of medication has run out.

Hospital requests for change of medication cannot be issued until your medical details are checked by the Doctor and we will endeavour to make your prescription ready within 2 working days.

The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health Board policies. Please be reassured that this will not affect your treatment.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available here 
  • Are you eligible for help?

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05

If have to pay for three or more prescription items in three months or more than 11 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line HERE

There is further information about prescription exemptions and fees on the NHS website.  NHS Prescriptions

If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).

eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don't need a computer or electronic device. Ask your GP or pharmacist to set it up for you.

eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.

Using eRD you can:

• save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription

• order or cancel your repeat prescriptions online (if your GP practice offers this service)
• pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
• spend less time waiting for your prescription in the pharmacy or GP practice
• save paper – you won’t need a paper prescription to collect your medicine from the pharmacy

For more information about eRD and how it works, see the adjacent leaflet ask at your GP surgery or pharmacy, or visit the NHS website: www.nhs.uk/eRD