Violence and Aggression Policy

Zero Tolerance

We ask that ALL our staff be treated with respect at ALL times.

A zero tolerance policy against (but not limited to) unreasonable requests, inappropriate, abusive, rude or aggressive language, sexist, homophobic, biphobic, transphobic, or racist comments, threatening or violent behaviour is in place throughout the NHS.

The doctors, nurses and staff at The Brimington Surgery have the right to do their work in an environment free from such behaviour and at no time will any such behaviour be tolerated in this practice.

If the rights of our staff and patients are not respected we may choose to inform the police and make arrangements for patients to be removed from our medical list should this be deemed necessary.